Case Studies
Matchbox
JPG Plumbing
Growland
AHWC Immigration Law
Meadowglen Primary School
Services
We support and manage everything from your smartphone to the cloud.
AWD is dedicated to supporting Melbourne businesses through quality IT solutions as well as supporting digital marketing and web design services. We place a strong emphasis on designing flexible, secure and fit-for-purpose networks which set our clients up to grow and thrive in the information age.
IT Solutions
Cyber Security
Web
Our Clients
Testimonials
Very professional, delivering exceptional service along with sound industry knowledge and friendly interactions and updates.
Best decision ever made committing to this company. Nothing is to hard and questions always answered.
We needed a security-focused and ISO 27001 compliant setup for our internal IT systems and reached out to a number of providers. Others told us that what we were asking for was too complex – and a handful of them provided us with quotes. AWD’s quote was very competitive and I was impressed by their deep understanding of cybersecurity solutions and compliance knowledge and expertise. They provided a compliance consultant that made our ISO 27001 implementation a hassle-free and smooth journey. Our ongoing support interactions have been great as well – no matter what we ask for, the AWD team just gets it done and it’s all included as part of their support. Would definitely recommend these guys!
INSIGHTS
What Are The Best Criteria For Choosing An IT Support Provider For A Small Business?
The best criteria for choosing an IT support provider for a small business include clear, enforceable SLAs with defined response and resolution targets; transparent pricing and total cost of owners...
What Is The Process For Onboarding A Small Business With A New IT Support Provider In Melbourne?
The process for onboarding a small business with a new IT support provider in Melbourne is a structured 30–45 day program that covers discovery and network mapping, security assessment and remedi...
How Can I Evaluate The Reliability And Responsiveness Of A Managed IT Support Provider?
To evaluate the reliability and responsiveness of a managed IT support provider, require explicit SLAs with measurable metrics (MTTR, MTBF, backlog), verify live incident processes (detection-to-PI...
